10. COMPLAINTS
Complaints and any claims must be made in writing
no later than 8 (eight) days of receipt of goods and
addressed to the headquarters of the Seller using
templates to be asked to service@general
fittings.it mail.
Failing this, the products will be deemed compliant
with the concluded Contract and the Seller will not be
liable for errors, faults or lack of quality. The filing of
a claim does not allow the Purchaser to omit or delay
payment of the price.
11. WARRANTIES AND 10-YEAR WARRANTY
EXTENSION
The warranty is provided in accordance with the law
(1490 of the Italian Civil Code and following), provided
that the product is installed in a workmanlike manner,
according to the assembly and testing methods /
instructions provided for by law and / or by the Seller.
For extended warranty see following pages.
12. PRODUCT CIVIL LIABILITY
To open the product liability claim, the Seller must
receive all information, including images of defective
products in the area in which they were installed and
one or more defective samples in support.
The complaint must be made using the templates to be
asked to service@general
fittings.it mail.
The Seller must be given the opportunity, within 8 days
from the date of the alleged damage and in any case
before any intervention to remedy the situation, to
inspect the condition of the places.
The prescription times for the product liability, the
seller complies with the national and EU laws.
13. LIABILITY LIMITATIONS
The Purchaser, through the Order, is responsible for
compliance with all the safety and legal requirements
related to the product purchased.
The Seller is not responsible for any direct or indirect
damage to persons or property caused by improper
use of the supplied product. In any case, the Seller is
not responsible for any direct or indirect damage to
persons or property if the assumptions provided for
in art. 11 of the present general conditions, point 2.
Conditions) or if one of the hypotheses provided for
by art. 11 of the present general conditions, point 3.
Decadences).
14. CLAIM OF INVOICES
The Seller’s invoices may be contested only in writing
within and no later than 30 days from receipt of the
same. Failing this, they are considered fully accepted.
15. PAYMENTS, FACULTY OF SUSPENSION OF
SUPPLIES, DEADLINE FROM THE BENEFIT OF
THE TERM, PAYMENT GUARANTEES
Payments must be made at the Seller’s premises
according to the terms and conditions indicated in the
Order Con
firmation.
The agreed payment methods do not change any
changes to the place for payment. If the Purchaser
does not make the payments within the agreed terms,
the Seller will have the right to charge the commercial
interest for late payment (Legislative Decree No.
231/2002) and to obtain reimbursement of expenses
incurred for the effects and remittances outstanding as
well as the legal recovery costs, without the need for a
default notice.
Any delay or irregularity in payments will give the Seller
the right to discontinue supplies, even if not directly
connected to the payments affected by delay.
If a deferred payment is envisaged, any delay or
irregularity in payments will result in the automatic
forfeiture of the Buyer from the benefit of the term,
with immediate payment of the entire amount due by
the Purchaser also in relation to supplies not directly
connected to the payments affected by delay or
irregularity.
The Seller has the right to change the payment terms
for future supplies and request payment advances.
The Seller, even during the execution of the Contract,
can request suitable payment guarantees. In the event
that the required guarantees are not granted, the Seller
may suspend the execution of the contract.
16. APPLICABLE LAW, JURISDICTION,
COMPETENT COURT
The law and the Italian jurisdiction apply to the
relationship between Seller and Purchaser; for any
disputes exclusive jurisdiction is the Court of Brescia
(Italy).
SALE CONDITIONS AND WARRANTY
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