GENERAL TRANSPORT AND SALE TERMS
1) The published prices on the present price list are in Euro, exclusive of VAT. The prices are not binding and the goods are delivered ex-works Italy.
2) If the products are transported by Samo S.p.A. or by uncharged forwarder to the client destination, the transport cost will be debited on the invoice with a
participation quote.
3) The minimum order amount with delivery ex-Samo factory is 300,00 Euro.
4) In case of non-payment, shipments will be stopped and orders in progress will be suspended.
Upon receipt of payment the delivery of the orders will be calculated with a new delivery period as per price list specification, taking the date of payment receipt.
5) In case exceeding of the agreed credit line, orders will still be accepted by SAMO S.p.A., related shipments will be stopped upon the receipt of a sufficient amount
needed to recover into the credit line.
6) Deliveries must be immediately inspected, in case of wrong items, and/or shortages, and/or any defect, have to be reported to the forwarder which is the only
responsible for it.
It is in the right of the receiver and the duty of the forwarder to control the delivery (without opening the package). A formal making specific notification on the
delivery notes, the generic written phrase “subject to inspection” is not sufficient.
7) Hidden damage: if on delivery, the goods display obvious packaging defects, they can be withdrawn, but the receiver is obliged to note the defects on the PoD
marking them with “SUBJECT TO INSPECTION” and specifying reason why, as preview by the European norms in use. In case of proven breakages, the receiver must
communicate it in written with a registered letter to SAMO S.p.A. and copy to the forwarder in within 7 days from the reception of the goods.
8) Verified damage: in case of evident damage verified by the receiver and the forwarder, the damage evidence must be duly marked on PoD , indicating very clearly
the quantity and the damaged products codes, verifying if the damage type is occurred on the internal or external side.
A further copy of PoD must be sent to Samo S.p.A. customer service that, successively will arrange the possible replacement upon reception of the damaged goods.
9) Unlike what is clearly specified on the paragraphs 7 and 8, Samo S.p.A. will not recognised any refund for the verified damage or breakage.
10) Any Item can be returned without Samo S.p.A. written permission.
Authorised returns must be sent to our warehouse with transport fees paid, using SAMO authorised forwarder, indicating the communicated reference number.
The reference number must be absolutely reported on PoD.
Returns must be perfectly packaged.
After SAMO control and in case of verified purchaser’s neglect, the returned good will be charged of an amount equal to recover general expenses and any possible
restoration costs.
11) Orders must be approved by Samo S.p.A.. No order can be cancelled without SAMO approval, which reserves the right to debit any charges and expenses caused
by such cancellation.
12) Orders are intended as per commercial conditions in use at the moment of the order acceptance or release.
13) Samo S.p.A. reserves the right to change the payment terms for orders below 300,00 Euro.
14) Normal packaging is free; any reinforced packaging will be charged at the cost.
15) INDICATIVE PRODUCTION TERMS:
all Lineabeta products are selected by different production terms (A-C) in accordance to the manufacturing times table.
Band A is highlighted with price character on light-blue background and has an indicative production time of 1 week starting from order confirmation.
Band C is highlighted with the price character on gray background and has an indicative production time of 3-4 weeks.
16) The mentioned delivery terms are not binding SAMO S.p.A. and absolutely in no case they constitute an excuse for payment delays or damages or complains
compensation. The orders may be also partially fulfilled.
17) It is possible to require personalized deliveries and/or transports (pallets, iron baskets, with direct line, etc...) by sending an e-mail to Lineabeta address export@
samo.it agreeing typology, terms and any possible increases for transport and/or packing costs.
18) The goods travel always at the consignee’s risk even if they are sent for special agreements as “free delivery”.
19) Any return of any special, or out of catalogue product will be accepted.
20) Payments shall be made by bank transfer and accordingly to specific commercial conditions in use. Any dispute will not give the buyer the right to deduct any
amounts from the due expired or expiring invoices.