Our offers, order confirmations, sales and deliveries are exclusively
subject to the following Terms and Conditions. These also apply to
all future transactions even if we do not expressly refer to them in
each individual case. Terms and conditions of the customer (buyer
or ordering party) do not become part of the contract, even if they
have not expressly been objected to. Any individual agreements
made with the buyer on a case-by-case basis (including side agree-
ments, supplements and amendments) always take priority over
these General Terms and Conditions. Subject to evidence to the
contrary, the content of such agreements requires a written con-
tract or our written confirmation. Our Terms and Conditions apply
only with respect to entrepreneurs within the meaning of sections
14, 310 (1) German Civil Code (Bürgerliches Gesetzbuch – “BGB”).
I. Offer
1. Any documents provided in the context of an offer, such as illus-
trations, drawings, weights and dimensions, shall only be approxi-
mate unless they are expressly stated as binding. We reserve rights
of ownership and copyright in relation to cost quotations, calcula-
tions, drawings and any other documents. This shall also apply to
written documents that have been designated as being “confiden-
tial”. Any transfer to third parties by the customer requires our prior
express written consent.
2. Quoted prices shall be non-binding.
3. Goods orders placed by customers are deemed to constitute a
binding contract offer. Unless otherwise indicated in the order, we
are entitled to accept this contract offer within two weeks after re-
ceiving it.
4. Acceptance may be declared either in writing (e.g. by order con-
firmation) or by delivery of the goods to the customer.
II. Scope of delivery
The scope of delivery shall be based (i) on our written order confir-
mation or (ii) on the offer in the case of an order with a fixed period
of validity and timely acceptance provided that no order confirma-
tion is issued.
III. Delivery time
1. Details regarding delivery times and dates are always only ap-
proximate and without obligation. If, in individual cases, we have
expressly stated that the delivery time is binding, it shall only com-
mence after all details regarding the pending delivery – in particular
all technical questions – have been clarified and only in the event
of the timely and complete fulfilment of the customer’s contractual
obligations. We reserve the right to invoke the “defence of non-per-
formance of the contract” (Einrede des nicht erfüllten Vertrages).
2. The delivery time shall be reasonably extended in the event of
measures in the context of industrial action, in particular strikes and
lockouts, as well as if unforeseen obstacles arise that are beyond our
control if such obstacles demonstrably have a significant influence
on the completion or delivery of the delivery item. The same applies
if those circumstances arise with sub-contractors. We are not re-
sponsible for the aforementioned circumstances even if they occur
during a pre-existing delay. In important cases, we will notify the
customer of the start and end of such obstacles as soon as possible.
3. The delivery deadline is deemed to have been met if, prior to its
expiry, the delivery item has left the factory.
4. If a customer is in default of acceptance or violates any other ob-
ligations to cooperate, we are entitled to claim damages for any loss
or damage incurred in this regard, including any additional expenses
incurred. This shall not affect any further rights and claims.
5. If the conditions laid down in clause III.4 have been met, the risk
of accidental loss or accidental deterioration of the purchased item
passes to the customer at the time at which the customer is in de-
fault of acceptance or payment.
6. In the event of call-off orders, the delivery date is deemed to be
the period agreed between the customer and us. If the orders are
not called-off within a reasonable grace period set by us, we are
free to deliver the goods and invoice them or to withdraw from the
purchase agreement and assert a claim for damages.
IV. Prices, terms of payment
1. Unless otherwise indicated in the offer or the order confirmation,
our prices effective on the day of delivery apply “FCA Wettenberg”,
including packaging if applicable. The prices apply in addition to value
added tax at the statutory rate as applicable at the time of delivery.
2. The deduction of a cash discount requires a specific written
agreement. Unless indicated otherwise in the order confirmation,
the net price (without any deduction) is due and payable within
30 days from invoicing. Customer service invoices are payable net
immediately. If the customer is in default of payment, we are en-
titled to claim default interest of 9% over the base rate pursuant
to section 247 BGB. We reserve the right to claim additional loss
or damage caused by the default. Any circumstances that come to
light after the contract has been entered into which may reduce
the customer’s creditworthiness result in all our claims falling due
immediately and entitle us to request security.
3. Customers shall only be entitled to set off any payment claims if
their counterclaims have been upheld and declared unappealable
by a court of law, or if such counterclaims are uncontested or have
been accepted by us. In addition, customers shall only be entitled
to exercise a right of retention if their counterclaim is based on the
same contractual relationship.
4. Unless otherwise indicated in the offer or the order confirmation
freight and document charges shall be born by the customer.
5. Goods that have been supplied free of defects may only be re-
turned once we have granted our written approval. For all returned
goods, we will deduct 35% from the credited price for processing
costs. Any necessary reconditioning or repackaging costs will be
charged for separately. The customer shall bear the return transport
CONTI Sanitärarmaturen GmbH | Hauptstraße 98 | 35435 Wettenberg | Germany | phone +49 641 98221 0 | fax +49 641 98221 50
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info@conti.plus | www.conti.plus | CONVKF1010EN | valid from 07/2021 | Subject to change without prior notice
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