TERMS OF PAYMENT

MENU A/S seeks to insure all debtors and therefore we reserve the right to collect credit

information. If credit insurance is not granted MENU A/S will only ship against prepayment.

Payment of pre-paid orders must be received within 4 weeks from order confirmation. If

payment has not been received within this period MENU reserves the right to cancel the order.

INQUIRIES

In case of a complaint please contact sales support: salessupport@menu.as Returned goods

are only accepted according to prior agreement with Sales Support, who will issue the

return order number that must accompany the shipment to our warehouse. Return goods

must be received at our warehouse in original, unopened packaging without price labels.

In case of crediting goods returned a deduction of 15% is made for the partial coverage of

administrative costs. This does not apply for faulty goods returned to the warehouse. Receipt

of goods returned without prior agreement will be rejected. Returned items may only be

deducted from the invoice once a credit note has been issued. Returned goods should be

shipped carriage paid to:

MENU A/S, Priorparken 435, DK-2605 Brøndby

WARRANTY

MENU A/S provides a two years warranty on standard products against defects in materials

and workmanship. No guarantee is provided on customer’s own fabric and leather. (COM/COL)

SPECIAL ORDERS

For orders with COM/COL or special fabric/leather pre-payment terms may apply depending

on the size of the order. Cancellation of this type of order is not accepted.

MARKETING

Advertisements, catalogues and other printed material containing MENU logo and product

pictures may only be used according to prior agreement with MENU A/S.

FORCE MAJEURE

If the shipment is blocked or faulty due to force majeure, MENU A/S shall be exempt from any

liability. This includes breakdown in production facilties, limited capacity, lack of motive

powerand other circumstances beyond the control of Menu A/S

PRODUCT LIABILITY

Pursuant to the Sale of Goods Act. MENU A/S shall only be held liable for personal injury

or property damage if the injury or damage is comprised by the regulations of the Act on

Product Liability. MENU A/S shall not be held liable for any other forms of injury or damage.

The General terms and Conditions are valid from 15th of August 2017 and replace previous

terms and conditions. MENU A/S reserves the right to make

ART DIRECTION

Menu marketing

CONTRIBUTORS

Jonas Bjerre Poulsen

Yellows Studio

Claus Troelsgaard

Frederik Lindstrøm

Sofie Brünner

Nathalie Schwer

The Royal Danish Ballet

Birgitta Lawrence

Viktoria Hyldebrandt Falck-Schmidt

Jonathan Chmelensky.

MENU A/S

Hamborg Plads 2

2150 Nordhavn

info@menu.as

www.menu.as

MENU A/S reserves the right to make price changes and shall not be liable for any printing errors.

2012-Brandbook 2017 Appendix