1. The sales of INDUSTRIAS COSMIC S.A.U. are ruled by the
herewith detailed general sales conditions and the delivery of any
order implies the buyer’s acceptance of these.
2. The products can be modified, replaced or cancelled at any
time and all information of any kind included in our catalogues,
price lists or advertising materials are indicative.
3. Orders received from customers or through our salesmen
are always subject to our previous approval and are considered
confirmed unless otherwise specified.
4. No order accepted by INDUSTRIAS COSMIC, S.A.U. can be
amended or cancelled without approval. The customer, cannot
return any goods without a previous acceptance or consent by
INDUSTRIAS COSMIC, S.A.U. In case the customer wants to
cancel or amend an order that has been already shipped, due to
INDUSTRIAS COSMIC, S.A.U. external causes, the customer
will be charged with a € 50 invoice (VAT non included) as return
management expenses.
5. Goods will be invoiced in accordance with our current price
list at the moment of shipment. The prices are F.O.B. Barcelona
for orders above € 1,500; for orders below € 1,500 goods will be
shipped under Ex-Works conditions.
6. Unless otherwise agreed, the payment terms are:
-Irrevocable Letter of Credit at sight
-Advanced Bank Transfer
-Cash Against Documents
7. INDUSTRIAS COSMIC, S.A.U. offers a two years guarantee,
in case of raw material and manufacturing defects. The guarantee
is valid from the time of purchase by the final customer.
To confirm the date of purchase, the invoice documenting
the buy should be provided. The guarantee consists of the
replacement of the defective piece except in case of improper
use, incorrect assembly or installation, natural wear and
tear, improper maintenance or, chemical, electrochemical or
electrical influences on it. INDUSTRIAS COSMIC, S.A.U. is not
responsible for all damage brought by misuse or bad installation
of the products and won’t accept any indemnities for the
replacement of defective pieces or any claims for compensation.
8. INDUSTRIAS COSMIC, S.A.U. always tries to minimize the
customer service time and to meet the lead time requirements
on our customers’ orders. In case we cannot satisfy them, the
customers concerned will be duly advised.
9. Ordered POMD'OR products will be delivered under reservation
of title in favour of INDUSTRIAS COSMIC, S.A.U. until all
payment obligations by the purchaser have been met in full.
10. In case of outstanding payments, the return and bank
expenses are on the purchaser’s. INDUSTRIAS COSMIC
S.A.U. has the right to block all orders accepted as long as the
outstanding payments are not sorted out.
11. In case of claims regarding the interpretation or execution
of the herewith sales conditions, the courts of our head office’s
jurisdiction will be competent.